Host
You will work at the Company's Louisville, Kentucky location, Number 15 as a Host, please refer to the primary roles and responsibilities below:
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Welcome guests as they arrive at the bar and ensure they are seated promptly - Assist Customers with our unique check-in process.
- Check and scan customer I.D
- Maintain an organized and clean front-of-house area, including the host station, entryway, and seating areas
- Assist with coordinating the flow of customers
- Answer customer questions and provide recommendations on food and drink options
- Work closely with bartenders and servers to ensure a smooth customer experience
- Handle customer complaints and escalate issues as needed
- Maintain a positive attitude and always provide excellent customer service
- Perform other duties as assigned by the manager or supervisor
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High school diploma or equivalent required; some college coursework in hospitality or a related field preferred - Previous experience in a host/hostess or customer service role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Professional appearance and demeanor
- Ability to work flexible hours, including evenings, weekends, and holidays
- Must be at least 18 years old
- Must be able to stand and walk for extended periods of time and lift up to 25 pounds
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Bluegrass State was born in 1792, the 15th state to join a nation founded on coming together.
In all its years since, Kentucky’s worn a lot of hats—derby, sure, but take a closer look and you’ll see there’s loads more on its hat rack.
Country charm and urban grit. Open arms and southern pride. Old-fashioned and avant-garde.
It all meets on Louisville’s historic Whiskey Row at 121 West Main Street, a building that’s lived at the crossroads of a city that knows a thing or two about worlds colliding.
Number 15 brings together all of the paradoxical parts of Kentucky in one seamless experience.
It’s the only place where you can drink, eat, and dance to the heart of the state. Whether it’s your first visit to the River City or you’ve lived here all your life, you’ll bump into something you love—or something you’re about to.
Grab a drink from promising and prodigious craft distillers and brewers across the state. Catch a show from one of Appalachia’s next great acts, from the best ol’ country to that new-new. Indulge in Kentuckian culinary delights.
Take in a story from the unexpected cast of free spirits and spirited drinkers you’ll find here. Some of the stories you hear might even be true.
Better still, begin a new story of your own at Number 15, the confluence of Kentucky culture.
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